Support & Help
Whether you're a current client or just have a question about working with bodioagency, here's how to get help fast.
Email us
The best way to reach us for anything: new projects, existing work, quotes, or a quick question.
cb@bodioagency.com →Book a call
Prefer to talk it through? Grab a free 30-minute slot and we'll figure out the right next step together.
Book a 30-minute call →Browse resources
Guides, free AI modules, and FAQ answers. Many questions are already covered in one place.
Go to Resources →Typical response time: 1–2 business days
Every message gets a real reply from a founder, not a ticketing bot. For anything urgent on live work, say so in the subject line and we'll bump it up the queue.
Quick answers
How fast will I hear back?
We reply to every message within 1 to 2 business days. If it's about live work, we prioritise it.
I'm an existing client. Where do I send updates?
Reply directly to your project thread, or email us at cb@bodioagency.com and we'll route it to the right place.
Do you offer support outside of a retainer?
Yes. One-off sessions, audits, and short scopes are available. Tell us what you need and we'll suggest the leanest option.
What time zone are you in?
We're based in Valencia, Spain (CET) and work remotely with clients worldwide, so we flex around your hours where we can.
Still stuck or ready to start?